



ARE SESSIONS CONFIDENTIAL?
Absolutely (most of time!)
Your privacy is paramount and KT Therapy is committed to providing a confidential service. The following are details of when our confidentiality agreement may need to be extended to include an appropriate third party.
I am required to attend monthly supervision as part of good practice. Within supervision I may discuss our work however, my supervisor is bound to the same confidentiality agreement as yourself and I. Furthermore, no identifiable information is disclosed in supervision.
I am legally obligated to break confidentiality if any disclosures are made in relation to: money laundering, drug trafficking, and/or terrorism. Any concerns will be reported to an appropriate third party.
If I have reason to believe that some type of serious harm was going to come to yourself or another you have discussed, our confidentiality agreement may need to be extended to protect your (or another’s) safety. Prior to taking any action, I would ideally like to discuss my concerns with you beforehand.

ARE SESSIONS PRIVATE?
KT Therapy operates solely online or over the telephone. The technology used cannot be guaranteed to be 100% secure as some platforms depend on third party providers. KT Therapy is committed to keeping up with technological advances to protect your privacy.
I work from an office where I take appropriate measures to ensure the environment is private/secure and always wear a headset to further protect your privacy. The services offered are on a one-to-one basis so I do ask that you are somewhere private also.

WHAT HAPPENS DURING my FIRST SESSION?
You will receive a ‘Digital Welcome Pack’ prior to your first session. This includes a counselling contract as well as a form for you to fill in and email back.
The first session is a little different to all others. I will ask you some questions to help me gain an understanding of your counselling needs. This enables us to gain a sense of if it feels right for us to work together.
We will then explore your therapeutic hopes/goals. This process is important as it will highlight what you would like to achieve within our time together and gives a platform to check-in on to ensure the service continues to be suitable to your needs.
The remaining time is all yours and we can begin to explore more in-depth that which you wish to share.

frequency
Sessions usually happen on a weekly basis – same day/time to provide structure. However, I know what works for one may not work for another so I can offer flexibility to work sessions around both of our commitments. If flexible sessions sound ideal please let me know and we can discuss how this can be accommodated.

HOW MANY SESSIONS WILL I NEED?
The amount of sessions people require is very individualistic. That means that the number you would like will essentially be up to you. Short term counselling is considered to last between 6-8 sessions but you may want more or less than this. If our work continues to move forward this will be mutually agreed upon within regular reviews. Reviews give us space to explore changes that may have occurred for you, identify helpful/unhelpful aspects of our therapeutic relationship and touch base with your counselling goals.

PAYMENts
Payment is to be made any time prior to your session. KT Therapy accepts Bank Transfers or Paypal Payments. Further information will be provided in your ‘Digital Welcome Pack’.
Please note: I periodically review my counselling fee’s and these can change at any time. Current client’s will receive at least 60 days notice prior to any fee changes.

CANCELLATIONS, RESCHEDULING, and REFUNDS
As I reserve a specific time for you, if you would like to cancel or reschedule a session you must do this with at least 48 hours notice of your reserved time. For example: If you have a session booked on a Friday at 10.00am you must cancel or reschedule prior to Wednesday 10.00am. You can cancel or reschedule by emailing connect@kttherapy.co.uk or texting 07518 946 608
Where 48 hours notice is given, you can transfer your payment to a following session or request a refund by emailing connect@kttherapy.co.uk
If 48 hours notice is not given for cancellations or rescheduling, you will be responsible for the full cost of your session.

The what if’s…
What if… I’m private? I’m used to containing emotions? Have never had an opportunity to express myself? Am experiencing ‘numbness’? Aren’t connected with my emotions? I don’t know where to start? I don’t know how to ‘be’ in sessions? I have never had counselling before? etc
In these instances the prospect of counselling can feel utterly overwhelming and daunting.
I want to assure you that I work in a way that offers:
– working at your pace
– acceptance & warmth
– empathetic understanding & relating
– a confidential, non-sterile, relaxed and calm space
– an environment free from judgement or threat (there is absolutely no place in therapy for these!)
And don’t forget – if you have any questions or would like to know more you can always get in touch with me by clicking the ‘Ask A Question’ button below.
Have I answered everything except what you actually want know?