ARE APPOINTMENTS CONFIDENTIAL?
Absolutely (most of the time!)
Your privacy is paramount, and Kt Therapy is committed to providing a confidential service. The following are details of when our confidentiality agreement may need to be extended to include an appropriate third party.
I am required to attend monthly supervision as part of good practice. Within supervision, I may discuss our work; however, my supervisor is bound to the same confidentiality agreement as you and I. Furthermore, no identifiable information is disclosed in supervision.
I am legally obligated to break confidentiality if any disclosures are made in relation to money laundering, drug trafficking, and/or terrorism. Any concerns will be reported to an appropriate third party.
If I have reason to believe that some type of serious harm was going to come to you or another you have discussed, our confidentiality agreement may need to be extended to protect your (or another’s) safety. Prior to taking any action, I would ideally like to discuss my concerns with you beforehand.
ARE APPOINTMENTS PRIVATE?
Kt Therapy operates solely online or over the telephone. The technology cannot be guaranteed 100% secure as some platforms depend on third-party providers. Kt Therapy is committed to keeping up with technological advances to protect your privacy.
I work from a space where I take appropriate measures to ensure the environment is private and secure and I always wear headphones to further protect your privacy. The services offered are on a one-to-one basis so I do ask that you are somewhere private also.
WHAT HAPPENS DURING THE FIRST APPOINTMENT?
You will receive a ‘Digital Pack’ to complete before your first session. This includes a therapy contract to digitally sign and digital forms to fill in.
The first appointment is a little different to all others. I will ask you some questions to help me gain an understanding of your therapy needs. This enables us to gain more of a sense of if it feels right for us to work together.
We will then explore your therapeutic hopes and goals. This process is important as it will highlight what you would like to achieve within our time together and will give a platform to check in on to ensure the service continues to suit your needs.
frequency
Appointments usually happen weekly – same day and time to provide structure. However, I know what works for one may not work for another, so I can offer flexibility to work appointments around both of our commitments. If flexible appointments sound ideal please let me know, and we can discuss how this can be accommodated.
HOW MANY APPOINTMENTS WILL I NEED?
The amount of appointments people require is very individualistic. That means the number you would like will be up to you. Short-term therapy is considered to last between 6-8 sessions, but you may want more or less than this. If our work continues to move forward this will be mutually agreed upon within regular reviews. Reviews give us space to explore changes that may have occurred for you, identify helpful/unhelpful aspects of our therapeutic relationship and touch base with your therapy goals.
PAYMENts
Payment is to be made at the time of booking to secure your preferred appointment day and time. Kt Therapy accepts payment via Bank Transfer. Further information will be provided in your ‘Digital Welcome Pack’.
Although KT Therapy Ltd periodically reviews its therapy fees, the original cost per appointment will remain the same for current and existing individuals* unless a break of 6 months or more occurs. In this instance, the new fee will be applicable.
*Please note that this does not apply to the student discounted rate and the full rate will be applicable once qualified.
CANCELLATIONS, RESCHEDULING, and REFUNDS
As I reserve a specific time for you, if you would like to cancel or reschedule an appointment you must do this with at least 48 hours’ notice of your reserved time. For example, you must cancel or reschedule your appointment prior to Monday at 10.00 a.m. if you have an appointment booked for a Wednesday at 10.00 a.m. You can cancel or reschedule by emailing connect@kttherapy.co.uk or texting 07518 946 608
Where 48 hours’ notice is given, you can transfer your payment to the following appointment or request a refund by emailing connect@kttherapy.co.uk
If 48 hours’ notice is not given for cancellations or rescheduling, you will be responsible for the full cost of your appointment.
Have I answered everything except what you actually want know?